CoT-Based Low-resource Knowledge Graph Construction for Telecom Operator's Network Operations and Maintenance
(1.China Mobile Group Guangdong Co., Ltd., Guangzhou 510623, China; 2.Intelligent Laboratory of Knowledge Computing, GuoChuang Cloud Technology Ltd., Hefei 230088, China)
Abstract
As the scale and service complexity of communication networks continue to grow, the expansion of network fault Knowledge Graphs faces challenges of data scarcity and quality fluctuations. A self-planning and self-verification method for knowledge graph generation based on Chain-of-Thought (CoT) for operation and maintenance scenarios is proposed. This method employs a small amount of high-quality seed data and structured prompts to drive Large Language Models, and utilizes a three-stage generation process of analysis-planning-synthesis. It employs a two-stage quality optimization strategy comprising screening based on synthetic data similarity distribution and correction based on content verification, aimed at automatically identifying and correcting low-quality samples. Experimental validation in low-resource operator scenarios demonstrates that this method effectively filters out semantically irrelevant and redundant samples, significantly enhancing the consistency and accuracy of synthetic data. The model design quality score improves by over 15% compared to the baseline, enabling controllable scalability of the operation and maintenance Knowledge Graph.
Keywords
synthetic data; chain-of-thought; Large Language Model; network operation and maintenance of operator; Knowledge Graph construction
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Funding
Hefei Major Science and Technology Research and Development Project (2024SZD005)
About the authors
Chen Zhuo (1979-), male, Han ethnicity, from Zhengzhou, Henan Province, is an expert in the Network Department of China Mobile Communications Group Guangdong Co., Ltd. He is a master's student with research interests in operator network technology and intelligent software; Corresponding author: Jin Shuyi (1997-), female, Han nationality, from Anqing, Anhui Province, master's student, research direction: knowledge computing, natural language processing, and large-scale modeling.